“Customers, crises and communication on Twitter”.
March 2018, Guest lecture, Department of Languages, Linnaeus University, Växjö, Sweden
“#badservice – die Verwendung von Twitter in der Kundenkommunikation”.
January 2018, Invited talk, Public Relations Round Table Language, Public Relations Association Austria, Vienna, Austria
“‘You really don’t care about customers #badservice’. British train companies’ use of Twitter as a means of customer communication”.
December 2017, Guest lecture, Lehrstuhl für Englisch Sprachwissenschaft, Philologisch-Historische Fakultät, Universität Augsburg, Germany
December 2014, Research Seminar, School of Humanities, University of Strathclyde, UK
“‘Your blog is (the) shit’. The role of context in the analysis of swearing in blogs”.
December 2014, Research Seminar, Department of English, University of Liverpool, UK
“‘I apologise for my poor blogging’: Pragmatic analysis of the Birmingham Blog Corpus”.
November 2013, Research Seminar, School of English, Birmingham City University, UK
“‘Your blog is (the) shit’ – the role of context in the analysis of swearing in blogs”.
September 2013, “Politeness and impoliteness in digital communication: Corpus-related explorations”, CASS Workshop, Lancaster, UK
“The study of discourse markers in historical corpora”.December 2010, Research Seminar, School of Social Sciences, Humanities and Languages, University of Westminster, UK “Pray in Early Modern English drama”. October 2010, Research Seminar (Pragmatics and Stylistics Research Group), Department of Linguistics and English Language, Lancaster University, UK “Pray and marry in Early Modern English drama”. September 2010, Research Seminar, School of English, Birmingham City University, UK